{"id":31934,"date":"2026-05-17T09:54:33","date_gmt":"2026-05-17T09:54:33","guid":{"rendered":"https:\/\/www.zooza.online\/auto-cancel-unpaid-registrations-sk\/"},"modified":"2026-05-17T10:01:04","modified_gmt":"2026-05-17T10:01:04","slug":"auto-cancel-unpaid-registrations-sk","status":"publish","type":"post","link":"https:\/\/www.zooza.online\/sk\/auto-cancel-unpaid-registrations-sk\/","title":{"rendered":"Zooza 3.8.3: Auto-cancel unpaid registrations a \u010fal\u0161ie tri novinky, ktor\u00e9 v\u00e1m u\u0161etria hodiny pr\u00e1ce"},"content":{"rendered":"<p>Ru\u010dn\u00e9 kontrolovanie, kto nezaplatil, posielanie upomienok a manu\u00e1lne ru\u0161enie registr\u00e1ci\u00ed \u2014 to je pr\u00e1ca, ktor\u00fa by nemal robi\u0165 \u010dlovek. Verzia 3.8.3 prin\u00e1\u0161a funkciu <strong>auto-cancel unpaid registrations<\/strong>, nov\u00e9 reporty o naru\u0161en\u00fdch hodin\u00e1ch, preh\u013ead s\u00fahlasov pre klientov a vlastn\u00e9 \u0161abl\u00f3ny \u010d\u00edsel fakt\u00far. Spolo\u010dn\u00fd mot\u00edv: <em>presta\u0148te nah\u00e1\u0148a\u0165, za\u010dnite vedie\u0165.<\/em><\/p>\n<h2>Auto-cancel unpaid registrations: koniec ru\u010dn\u00e9ho ru\u0161enia neplati\u010dov<\/h2>\n<div class=\"challenge-box\"><strong>Probl\u00e9m:<\/strong> Majite\u013e tane\u010dnej \u0161koly s 200 \u017eiakmi str\u00e1vi ka\u017ed\u00fd mesiac 3\u20135 hod\u00edn kontrolovan\u00edm, kto nezaplatil. Po\u0161le e-mail, \u010dak\u00e1, kontroluje znova, ru\u010dne ru\u0161\u00ed registr\u00e1ciu. Pri viacer\u00fdch pobo\u010dk\u00e1ch sa to n\u00e1sob\u00ed. A v\u017edy hroz\u00ed, \u017ee na niekoho zabudne alebo zru\u0161\u00ed registr\u00e1ciu niekomu, kto pr\u00e1ve platbu poslal.<\/div>\n<p>Od verzie 3.8.3 si na ka\u017edom kurze nastav\u00edte jedno pravidlo: <strong>po X d\u0148och bez platby Zooza napl\u00e1nuje zru\u0161enie registr\u00e1cie<\/strong>. Nie okam\u017eite \u2014 \u017eiak dostane konfigurovate\u013en\u00e9 \u201egrace window&#8220;, teda \u010das na doplatenie. Ak v tomto okne zaplat\u00ed, zru\u0161enie sa automaticky stiahne a registr\u00e1cia zost\u00e1va akt\u00edvna. Ak nezaplat\u00ed, Zooza registr\u00e1ciu zru\u0161\u00ed a odo\u0161le \u0161tandardn\u00fd e-mail o zru\u0161en\u00ed. \u017diadny manu\u00e1lny krok.<\/p>\n<p>Nastavenie je jednoduch\u00e9: jedno pravidlo na kurz, nastav\u00edte raz a funguje. Detailn\u00fd n\u00e1vod n\u00e1jdete v <a href=\"https:\/\/help.zooza.online\/payments\/auto-cancel-unpaid-registrations\/\" target=\"_blank\" rel=\"noopener\">dokument\u00e1cii auto-cancel pravidla<\/a>.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/help.zooza.online\/assets\/images\/auto-cancel-unpaid-registrations-01-7e55f281ae92869315a0ba7ef9b51b90.png\" alt=\"Auto-cancel unpaid registration settings in Zooza\" class=\"blog-inline-image\" style=\"max-width:100%;height:auto;margin:1.5em 0;border-radius:6px;\" title=\"\"><\/p>\n<div class=\"solution-box\"><strong>Rie\u0161enie:<\/strong> Konfigurovate\u013en\u00e9 pravidlo na kurze + grace window + automatick\u00e9 stiahnutie pri zaplaten\u00ed = nula manu\u00e1lnej pr\u00e1ce, nula omylov. Nastav\u00edte raz, Zooza sa postar\u00e1.<\/div>\n<h3>Nov\u00fd report: Outstanding Payments<\/h3>\n<p>K automatick\u00e9mu ru\u0161eniu patr\u00ed aj nov\u00fd preh\u013ead <strong>Outstanding Payments<\/strong> s tromi kohortami:<\/p>\n<ol>\n<li><strong>Awaiting payment<\/strong> \u2014 platby, ktor\u00e9 e\u0161te nie s\u00fa po splatnosti. Toto je v\u00e1\u0161 cashflow forecast.<\/li>\n<li><strong>Active debt<\/strong> \u2014 \u017eiaci aktu\u00e1lne po splatnosti. Tu vid\u00edte, ko\u013eko pe\u0148az\u00ed v\u00e1m \u201evis\u00ed&#8220;.<\/li>\n<li><strong>Written off<\/strong> \u2014 u\u017e zru\u0161en\u00e9 registr\u00e1cie pre neplatenie. Historick\u00fd preh\u013ead.<\/li>\n<\/ol>\n<p>V zozname registr\u00e1ci\u00ed pribudol aj nov\u00fd filter <strong>\u201eauto-unenrolled&#8220;<\/strong>, tak\u017ee okam\u017eite vid\u00edte, koho syst\u00e9m automaticky odhl\u00e1sil. Pod\u013ea prieskumu <a href=\"https:\/\/www.churnkey.co\/blog\/churn-rate-by-industry\" target=\"_blank\" rel=\"noopener noreferrer\">Churnkey<\/a> je nedobrovo\u013en\u00fd odchod (involuntary churn) sp\u00f4soben\u00fd nezaplaten\u00fdmi platbami zodpovedn\u00fd za 20\u201340 % celkovej straty z\u00e1kazn\u00edkov v SaaS a predplatn\u00fdch modeloch \u2014 a detsk\u00e9 aktivity nie s\u00fa v\u00fdnimkou.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/help.zooza.online\/assets\/images\/auto-cancel-unpaid-registrations-02-b3442f4ce74a5a4cd201d88a93bd22da.png\" alt=\"Outstanding payments report showing Awaiting payment, Active debt, and Written off cohorts\" class=\"blog-inline-image\" style=\"max-width:100%;height:auto;margin:1.5em 0;border-radius:6px;\" title=\"\"><\/p>\n<h2>Reporty naru\u0161en\u00fdch hod\u00edn: kto bol ovplyvnen\u00fd zmenou?<\/h2>\n<p>Prelo\u017e\u00edte hodinu, nahrad\u00edte lektora, zru\u0161\u00edte tr\u00e9ning kv\u00f4li sviatku. A potom? Nem\u00e1te r\u00fdchly sp\u00f4sob, ako zisti\u0165, ktor\u00fdch klientov sa zmena dotkla. Pri sez\u00f3nnych prest\u00e1vkach alebo substit\u00faci\u00e1ch lektorov v jazykovej \u0161kole to m\u00f4\u017ee by\u0165 desiatky a\u017e stovky \u013eud\u00ed.<\/p>\n<p>Verzia 3.8.3 prin\u00e1\u0161a dve veci:<\/p>\n<ul>\n<li><strong>Filter v zozname hod\u00edn<\/strong> \u2014 filtrujte pod\u013ea stavu: Rescheduled, Substituted alebo Cancelled. R\u00fdchly preh\u013ead, \u010do sa zmenilo.<\/li>\n<li><strong>Disrupted Sessions Report<\/strong> \u2014 jeden riadok na klienta na ovplyvnen\u00fa hodinu. Vid\u00edte meno \u017eiaka, ktor\u00e1 hodina, ak\u00fd typ naru\u0161enia. Export do Excelu, a\u017e 5 000 riadkov. Detaily n\u00e1jdete v <a href=\"https:\/\/help.zooza.online\/settings\/reports-dashboard\/#disrupted-sessions-report\" target=\"_blank\" rel=\"noopener\">dokument\u00e1cii reportu<\/a>.<\/li>\n<\/ul>\n<p>Zoznam hod\u00edn teraz tie\u017e podporuje <a href=\"https:\/\/help.zooza.online\/classes\/sessions-list\/#export-to-excel\" target=\"_blank\" rel=\"noopener\">export do Excelu<\/a> \u2014 najprv aplikujte filtre, potom exportujte. Ide\u00e1lne pre \u0161t\u00fadi\u00e1, kde s\u00fa zmeny rozvrhu be\u017en\u00e9: gymnastick\u00e9 kluby so sez\u00f3nnymi prest\u00e1vkami, tane\u010dn\u00e9 \u0161koly s viacer\u00fdmi lektormi, STEM \u0161koly s rotuj\u00facimi workshopmi.<\/p>\n<p>Pod\u013ea <a href=\"https:\/\/hbr.org\/2022\/09\/the-power-of-natural-language-processing\" target=\"_blank\" rel=\"noopener noreferrer\">Harvard Business Review<\/a> je schopnos\u0165 r\u00fdchlo identifikova\u0165 ovplyvnen\u00fdch z\u00e1kazn\u00edkov pri zmene slu\u017eby jedn\u00fdm z k\u013e\u00fa\u010dov\u00fdch faktorov retencie \u2014 a pr\u00e1ve to tento report umo\u017e\u0148uje.<\/p>\n<h2>Preh\u013ead s\u00fahlasov klientov: menej support ticketov, silnej\u0161ie GDPR<\/h2>\n<p>Klient v\u00e1m nap\u00ed\u0161e e-mail: \u201eS \u010d\u00edm som vlastne s\u00fahlasil pri registr\u00e1cii?&#8220; Vy to mus\u00edte doh\u013eada\u0165 ru\u010dne. Pri fran\u0161\u00edzov\u00fdch sie\u0165ach s tis\u00edckami klientov je to zbyto\u010dn\u00e1 z\u00e1\u0165a\u017e. Navy\u0161e, pod\u013ea <a href=\"https:\/\/commission.europa.eu\/law\/law-topic\/data-protection\/reform\/rights-citizens_en\" target=\"_blank\" rel=\"noopener noreferrer\">Eur\u00f3pskej komisie<\/a> m\u00e1 ka\u017ed\u00fd ob\u010dan E\u00da pr\u00e1vo na pr\u00edstup k svojim osobn\u00fdm \u00fadajom vr\u00e1tane udelen\u00fdch s\u00fahlasov.<\/p>\n<p>Od verzie 3.8.3 klienti vidia <strong>v\u0161etky svoje s\u00fahlasy a zmluvy priamo vo svojom profile<\/strong> \u2014 vr\u00e1tane platformov\u00fdch s\u00fahlasov Zooza. Kompletn\u00fd n\u00e1vod n\u00e1jdete v <a href=\"https:\/\/help.zooza.online\/clients\/client-consent-overview\/\" target=\"_blank\" rel=\"noopener\">dokument\u00e1cii preh\u013eadu s\u00fahlasov<\/a>.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/help.zooza.online\/assets\/images\/client-consent-overview-01-3ad0b49bd45356f314cb021259638e82.png\" alt=\"Client Profile consents section in Zooza\" class=\"blog-inline-image\" style=\"max-width:100%;height:auto;margin:1.5em 0;border-radius:6px;\" title=\"\"><\/p>\n<p>Klient si m\u00f4\u017ee stiahnu\u0165 <strong>PDF s kompletn\u00fdm textom s\u00fahlasu, d\u00e1tumom a verziou<\/strong> \u2014 \u017eiadne extern\u00e9 odkazy, ktor\u00e9 by \u010dasom prestali fungova\u0165. V\u0161etko je sebesta\u010dn\u00e9 v jednom dokumente.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/help.zooza.online\/assets\/images\/client-consent-overview-02-763ab90c8d66937afb3c90d8b5f8d091.png\" alt=\"Download consent PDF button in Zooza client profile\" class=\"blog-inline-image\" style=\"max-width:100%;height:auto;margin:1.5em 0;border-radius:6px;\" title=\"\"><\/p>\n<p>V\u00fdsledok: menej support ticketov, silnej\u0161\u00ed GDPR pr\u00edbeh pre va\u0161u \u0161kolu a spokojnej\u0161\u00ed rodi\u010dia.<\/p>\n<h2>Vlastn\u00e9 \u0161abl\u00f3ny \u010d\u00edsel fakt\u00far: koniec manu\u00e1lneho pre\u010d\u00edslovania<\/h2>\n<p>Predvolen\u00e9 \u010d\u00edsla fakt\u00far v Zooza nemusia sedie\u0165 s va\u0161ou \u00fa\u010dtovnou konvenciou. Doteraz ste to rie\u0161ili ru\u010dne alebo cez \u00fa\u010dtovn\u00fd softv\u00e9r. Teraz si v nastaveniach faktura\u010dn\u00e9ho profilu definujete <strong>vlastn\u00fa \u0161abl\u00f3nu<\/strong>.<\/p>\n<p>Pr\u00edklad: <code>INV-{YYYY}-{VS}<\/code> vytvor\u00ed \u010d\u00edslo <code>INV-2026-12345<\/code>. Podporovan\u00e9 tagy:<\/p>\n<ul>\n<li><strong>{VS}<\/strong> \u2014 variabiln\u00fd symbol \/ ID objedn\u00e1vky<\/li>\n<li><strong>{YYYY}<\/strong> \u2014 \u0161tvorcifern\u00fd rok<\/li>\n<li><strong>{MM}<\/strong> \u2014 mesiac, <strong>{DD}<\/strong> \u2014 de\u0148<\/li>\n<li><strong>{N}<\/strong> \u2014 sekven\u010dn\u00e9 \u010d\u00edslo (s nulami na za\u010diatku)<\/li>\n<\/ul>\n<p>Funguje s Fakturoid, Faktury Online, Xero aj intern\u00fdm faktura\u010dn\u00fdm syst\u00e9mom Zooza. Nastav\u00edte raz na faktura\u010dn\u00fd profil. N\u00e1vod v <a href=\"https:\/\/help.zooza.online\/payments\/billing-and-invoicing\/#custom-invoice-number-template\" target=\"_blank\" rel=\"noopener\">dokument\u00e1cii faktur\u00e1cie<\/a>.<\/p>\n<h2>Dostupn\u00e9 od verzie 3.8.3<\/h2>\n<p>Stru\u010dn\u00fd preh\u013ead, kde \u010do n\u00e1jdete:<\/p>\n<ul>\n<li><strong>Auto-cancel pravidlo<\/strong> \u2014 nastavenia kurzu \u2192 z\u00e1lo\u017eka platby<\/li>\n<li><strong>Outstanding Payments report<\/strong> \u2014 dashboard reportov<\/li>\n<li><strong>Filter auto-unenrolled<\/strong> \u2014 zoznam registr\u00e1ci\u00ed<\/li>\n<li><strong>Filter naru\u0161en\u00fdch hod\u00edn<\/strong> \u2014 zoznam hod\u00edn<\/li>\n<li><strong>Disrupted Sessions Report<\/strong> \u2014 dashboard reportov<\/li>\n<li><strong>Preh\u013ead s\u00fahlasov<\/strong> \u2014 klientsky profil<\/li>\n<li><strong>\u0160abl\u00f3na \u010d\u00edsla fakt\u00fary<\/strong> \u2014 nastavenia faktura\u010dn\u00e9ho profilu<\/li>\n<\/ul>\n<p>V\u0161etky \u0161tyri novinky s\u00fa dostupn\u00e9 bez pr\u00edplatku. Ak chcete vidie\u0165 kompletn\u00fd preh\u013ead toho, \u010do Zooza pon\u00faka, pozrite si <a href=\"https:\/\/www.zooza.online\/sk\/rast\/\">str\u00e1nku funkci\u00ed<\/a>. A ak nie\u010do z tohto updatu rie\u0161i probl\u00e9m, ktor\u00fd v\u00e1s tr\u00e1pi \u2014 nastavte si to e\u0161te dnes. Trv\u00e1 to min\u00faty, nie hodiny.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Ru\u010dn\u00e9 kontrolovanie, kto nezaplatil, posielanie upomienok a manu\u00e1lne ru\u0161enie registr\u00e1ci\u00ed \u2014 to je pr\u00e1ca, ktor\u00fa by nemal robi\u0165 \u010dlovek. Verzia 3.8.3 prin\u00e1\u0161a funkciu auto-cancel unpaid registrations, nov\u00e9 reporty o naru\u0161en\u00fdch hodin\u00e1ch, preh\u013ead s\u00fahlasov pre klientov a vlastn\u00e9 \u0161abl\u00f3ny \u010d\u00edsel fakt\u00far. Spolo\u010dn\u00fd mot\u00edv: presta\u0148te nah\u00e1\u0148a\u0165, za\u010dnite vedie\u0165. Auto-cancel unpaid registrations: koniec ru\u010dn\u00e9ho ru\u0161enia neplati\u010dov Probl\u00e9m: Majite\u013e [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":31939,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[108,138,204,208],"tags":[5036,5034,314,4865,5035,5037],"class_list":{"0":"post-31934","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","6":"hentry","7":"category-blog","9":"category-insights","10":"category-postrehy","11":"tag-auto-cancel","12":"tag-gdpr","13":"tag-platby-sk","14":"tag-platby","15":"tag-product-release","16":"tag-reporty"},"acf":[],"_links":{"self":[{"href":"https:\/\/www.zooza.online\/sk\/wp-json\/wp\/v2\/posts\/31934","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.zooza.online\/sk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.zooza.online\/sk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.zooza.online\/sk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.zooza.online\/sk\/wp-json\/wp\/v2\/comments?post=31934"}],"version-history":[{"count":1,"href":"https:\/\/www.zooza.online\/sk\/wp-json\/wp\/v2\/posts\/31934\/revisions"}],"predecessor-version":[{"id":31946,"href":"https:\/\/www.zooza.online\/sk\/wp-json\/wp\/v2\/posts\/31934\/revisions\/31946"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.zooza.online\/sk\/wp-json\/wp\/v2\/media\/31939"}],"wp:attachment":[{"href":"https:\/\/www.zooza.online\/sk\/wp-json\/wp\/v2\/media?parent=31934"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.zooza.online\/sk\/wp-json\/wp\/v2\/categories?post=31934"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.zooza.online\/sk\/wp-json\/wp\/v2\/tags?post=31934"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}