What are the user roles?

Owner

It has access to all corners of the administration without restrictions.

Assistant

The role of assistant is intended for a person who helps you to organise courses and therefore has broad rights within the application.

He sees today’s dates on the dashboard and doesn’t see the statistical reports like the owner. If the assistant (role) is also the receptionist (physically) – they can quickly fill in attendance. By clicking on the Detail button next to a given term, it will display all the people registered for that term.

Assistant has a full report – Arrived / Arrived / Signed Out / Didn’t Arrive to fill out the attendance form and has the option for the client to select an alternate lesson.

It has the right to create courses, change their settings, create or copy groups and add dates. In groups, he can edit settings and modify existing dates – change the time, change the lecturer or cancel the lesson and inform clients about it at the click of a button – just like you do.

He has the right to communicate to all clients, via both email and SMS. It can send an email, whether to a registration, a group, to all clients, and just like you, it can enter its own text or choose from a menu of email templates. He cannot create or edit email templates.

Of course, the right to manage clients’ attendance and payments is a available However, they can only add payment. They do not have the right to make other adjustments to the price – granting a discount, changing the amount due or refunding the payment.

They can do all the editing on the registration – change the registration status, copy the registration, move the registration, edit the child’s name or other information in the extra fields section

It has a limited Payments section – in which it can’t do imports, it can’t see invoices and it can’t issue invoices. It only sees a summary of payments, so for example unpaired payments, which he can help you pair.
Sees the complete Calendar with all groups of all lecturers
It can add both Documents and Products and assign them to groups.
In the Lecturers section, he can see all team members and manage their personal data, enter a price to the rate, enter and edit working hours as well as call up a report.
It has access to the Settings section – it can add a new team member, add a location or a billing period. Cannot edit Payment Templates.

Main lecturer

The main lecturer is the lecturer who has more competences than the lecturer. In addition to taking attendance, it has the authority to adjust the dates of all groups. Assign dates to other lecturers or make other changes to dates. He has the ability to upload documents and videos and add them to groups.

Cannot see Courses and Course Settings, so can’t edit them in any way
He sees all the groups of all the lecturers, he can make changes in them
So he can make changes even on dates – change of lecturer, time, place…
He can only see their clients, registrations and orders.
Sees payments, payments received and invoices
Has the right to manage client payments
He can see the whole calendar with all the dates, he can record attendance
Has the ability to communicate to their clients
Has the ability to upload documents and videos and add them to groups and appointments
Does not have access to settings (locations, access, billing periods, billing profiles, payment templates…)

Lecturer

The main task of the lecturer is to fill in the attendance in his classes, in the Calendar section. In the Lecturers section he can enter his working hours and absences as set by you / the owner in the general settings. And they can see the Clients and Registrations subpages – but only their clients. Also has a Communication option for their clients

Taking attendance – in the Calendar section they can see all their appointments and the appointments of other lecturers, if their are assigned to them (as a substitute or as a second lecturer). They can also see today’s dates on the home page / dashboard.

They have a full report or a limited report to fill out the attendance form – depending on your preference. Attendance management settings for the lecturer are made by the owner in the general settings. Read more here

They can search under Registrations and Clients. The client’s registration card is visible in its entirety. They can see the contact details, have the option to move, copy, delete the registration. They can edit the child’s name or other data from the extra fields.

They can Add Payment and also have the right to assign a payment template (such as one with a sibling discount) to registrations, provided you have made the payment template visible to lecturers. It can also modify payments – enter a discount, refund a payment, modify the amount owed or the registration fee.

They have the right to communicate, send email and SMS, but only to their clients.

It does not have access to other parts of the administration.

External lecturer

A lecturer you trust a little less or don’t want to burden him with any additional tasks. His only job is to fill out the attendance.

On the initial dashboard, they can see today’s dates so they can quickly record attendance.

If they need to look at the dates of other days, they can access the Calendar. Of course, they can see all the dates on which they appears – their own, those on which they are assigned as a 2nd lecturer, or those on which they are assigned only to a specific date as a substitute.

When they open a registration through a specific date in the calendar, they are presented with a view of the Client Registration Card, which has limited functionality. They do not see the client’s contact details, they do not have the right to move or copy the registration. They can only edit data from extra fields (Child’s name, age, address…)

They do not have the right to add payment or work with payments in any way.

He has no right to communicate with clients.

Inactive lecturer

Marking a user as an inactive tutor will prevent access to the administration, but at the same time you won’t lose the data where the user was listed as a tutor.

Receptionist

This role is for receptionists who work at your organisation’s reception in the sense of – temporary worker, student. They therefore have very limited rights and basically just take attendance or add cash payment.

They see the dates of the current day. They have them immediately on the dashboard/homepage. If they are on a different page, they can go back to the home page by clicking on the Zooza logo in the top left

They can open the date of the current day by clicking on Detail. They will see the list of those logged in for the day and can record attendance Arrived / Did not arrive
Cannot see client contact details (email, phone number)

They can open the client’s registration card by clicking on the orange Client Name. They have limited options here:

Cannot copy/move registration
Cannot delete registration
Can add a note and a public note
Can see attendance, can mark present/absent, but can’t select an alternate lesson for the client
Can see payments – can add a payment. Cannot change payments, refund, enter discount, etc.

Po kliknutí na záložku registrácie sa mu zobrazia všetky registrácie, v ktorých vie vyhľadávať použitím filtra. So add payment to all registrations (even outside of today)

For the course type – Open course, the receptionist can register the client for the date.
Example: i offer Pilates as an open course – clients sign up for individual classes at their own discretion. If the client does not manage to book himself in the profile, he just arrives, the receptionist can also add him to the term