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Zooza × WhatsApp

Clear, fast parent updates—alongside email, on your site, under your brand.

Why WhatsApp with Zooza

Whether you run one location or twenty, courses or camps, Zooza adapts to your setup — and automates what slows you down.

Dual-channel by design

We deliver key messages via email + WhatsApp (not one or the other).

On-brand & on-site

Links return to your site and Parent Portal.

Official & compliant

Meta-approved flow; Zooza is an official partner.

Scales for networks

Works across locations with shared standards and reporting.

We don’t price per message

You pay for having WhatsApp integrated in Zooza; message volume is handled by Meta’s allowances.

How it works

Set it once, and Zooza keeps it running. You just stay in control.

What’s automated today

  • Secure login token / access link
  • Registration & trial confirmations
  • Trial reminders + follow-up to enrol
  • Session reminders (time, map, notes)
  • Change / cancellation notices with the right next step
  • Payment reminders with “pay now” link
  • Parent profile deep links (make-ups, invoices, details)
Zooza DT Assistent

Meet parents where they are — then bring them back to your site.

Embed Zooza on your site, keep families on your brand, and let the platform handle the operational lift behind every class.

Try for Free No credit card needed.
Book a live demo We’ll show you what’s possible.

FAQ – What people usually ask before starting

  • What do we need to get started?
    A Facebook Business Account, a phone number for WhatsApp Business, and a quick verification. Start in Zooza → Communication → WhatsApp; Meta guides the connection. At the end, return to Zooza (refresh if needed) and save your 6-digit PIN.
  • Are messages free? Do you charge per message?
    Zooza does not add per-message fees. Meta grants free volume up to certain limits; higher tiers follow Meta’s pricing/policy. You pay Zooza for the integration feature itself.
  • Can we pick which touchpoints send via WhatsApp?
    The core touchpoints are built-in and active (they also send email). You can edit the templates (copy/language) but the triggers themselves are fixed for consistency and compliance.
  • What is the 24-hour window?
    When a parent replies, a 24-hour two-way chat opens. During that window, you can respond freely from Zooza. Outside the window, approved templates are used.
  • Will this break our current WhatsApp Business mobile app?
    If you connect a number to the WhatsApp Business Platform (API), that number can’t be used in the standard mobile app. Many brands use:one number for Zooza automation & threads, andanother number for manual mobile chats.Choose what fits your workflow.
  • Is email still used?
    Yes. Many messages send to both channels. Longer docs (invoices, policy info) are great via email; time-sensitive updates shine on WhatsApp.
  • Compliance tips?
    Keep templates helpful, don’t spam, send at sensible times, and follow Meta rules. Zooza keeps logs and an audit trail.
  • Can we localise for different countries/brands?
    Yes—templates, languages, and sender details can vary by location/brand while HQ keeps standards.