Zooza × WhatsApp
Clear, fast parent updates—alongside email, on your site, under your brand.
Some messages are better in email (longer info, invoices). Others need speed (reminders, changes, login codes). Zooza sends both: email and official WhatsApp—so parents see the right thing, right away. Messages link back to your website/Parent Portal. No extra apps. No redirects.
Why WhatsApp with Zooza
Whether you run one location or twenty, courses or camps, Zooza adapts to your setup — and automates what slows you down.
Dual-channel by design
We deliver key messages via email + WhatsApp (not one or the other).
On-brand & on-site
Links return to your site and Parent Portal.
Official & compliant
Meta-approved flow; Zooza is an official partner.
Scales for networks
Works across locations with shared standards and reporting.
We don’t price per message
You pay for having WhatsApp integrated in Zooza; message volume is handled by Meta’s allowances.
How it works
Set it once, and Zooza keeps it running. You just stay in control.
What’s automated today
- Secure login token / access link
- Registration & trial confirmations
- Trial reminders + follow-up to enrol
- Session reminders (time, map, notes)
- Change / cancellation notices with the right next step
- Payment reminders with “pay now” link
- Parent profile deep links (make-ups, invoices, details)
Meet parents where they are—then bring them back to your site.
No credit card needed.
We’ll show you what’s possible.
FAQ – What people usually ask before starting
A Facebook Business Account, a phone number for WhatsApp Business, and a quick verification. Start in Zooza → Communication → WhatsApp; Meta guides the connection. At the end, return to Zooza (refresh if needed) and save your 6-digit PIN.
Zooza does not add per-message fees. Meta grants free volume up to certain limits; higher tiers follow Meta’s pricing/policy. You pay Zooza for the integration feature itself.
The core touchpoints are built-in and active (they also send email). You can edit the templates (copy/language) but the triggers themselves are fixed for consistency and compliance.
When a parent replies, a 24-hour two-way chat opens. During that window, you can respond freely from Zooza. Outside the window, approved templates are used.
If you connect a number to the WhatsApp Business Platform (API), that number can’t be used in the standard mobile app. Many brands use:
one number for Zooza automation & threads, and
another number for manual mobile chats.
Choose what fits your workflow.
Yes. Many messages send to both channels. Longer docs (invoices, policy info) are great via email; time-sensitive updates shine on WhatsApp.
Keep templates helpful, don’t spam, send at sensible times, and follow Meta rules. Zooza keeps logs and an audit trail.
Yes—templates, languages, and sender details can vary by location/brand while HQ keeps standards.