From baby swimming and parent-and-child splashes to learn-to-swim stages and squad training, a swim school is a logistics puzzle — limited pool time, strict pupil-to-teacher ratios, weekly make-ups for sick days, and parents who need answers fast. Zooza takes the admin off the poolside. Parents book trials and re-enrol for the next term through a self-serve portal, payments collect themselves, and every swimmer’s attendance, stage and make-up is tracked from one dashboard. Whether you run one pool or a network of learn-to-swim centres, Zooza helps you fill every lane, convert trials, and keep families swimming season after season.
Zooza is built around how learn-to-swim programmes actually run. Organise lessons by stage and age — baby swimming, water confidence, stroke development, squads — and cap each class to your exact teacher-to-pupil ratio. Run term enrolments alongside intensive crash courses, apply sibling discounts automatically, and schedule teachers across every pool. Zooza handles registration, payments, attendance, make-ups, communication and reporting — so your admin runs as smoothly as a perfect front crawl.
Sell more trial lessons
Let new families book a trial swimming lesson straight from your website — no phone calls, no waiting lists in a spreadsheet. Zooza follows up with trial swimmers by email or WhatsApp and nudges them to enrol for the full term, so you fill lanes without lifting a finger.
Payments on autopilot
Collect term fees, sell lesson blocks, and take crash-course payments online without chasing bank transfers. Zooza supports monthly Direct Debit, upfront term billing, and automatic reminders, so your revenue lands on time even when the pool is full.
Attendance & make-ups for sick days
Children get ill — swim schools live with make-ups. Mark attendance with a tap, set a policy like “2 make-ups per term”, and Zooza enforces it automatically, managing waitlists so no lane is over its ratio and every booked space is accounted for.
Stage & badge progression
Track each swimmer through your levels — from water confidence to stroke stages and distance badges. Parents see their child’s current stage, and re-enrolment automatically offers the right next level, so progression never gets lost between terms.
Parent portal = fewer messages
Parents view the timetable, book make-ups, download invoices and update medical or consent details without messaging you. Zooza’s parent portal cuts WhatsApp and email queries dramatically — instant answers for families, evenings back for you.
Multi-pool & franchise control
Run several pools or franchise centres from one account. Set venue-specific timetables and pricing while keeping your brand, ratios, payment rules and reporting consistent across every site — ideal for growing learn-to-swim networks.
Reporting that matters
See revenue per class, trial-to-enrolment conversion and term-over-term retention at a glance. Zooza’s live dashboards show which sessions are full, which lanes have space, and where swimmers drop off — so you fill the pool with data, not guesswork.
Made for kids’ activities
Zooza is purpose-built for children’s activity providers, not adapted from a generic gym tool. Age and stage rules, sibling discounts, medical and photo consents, and a parent who pays for a child who swims — all handled the way a swim school needs.
How Zooza Works – Your Full Booking Flow, Automated
Step1
Set up your timetable by stage and ratio
Build your full lesson schedule in minutes. Add every level — baby swimming, water confidence, stroke stages, squads — then set age groups, term dates, and a hard capacity that matches your teacher-to-pupil ratio. Parents only ever see lessons their child is eligible for.
Step2
Parents register and pay online
Embed Zooza’s booking engine on your swim school website and let parents browse lessons, register their child, add medical and consent details, and pay in one flow. They pick a trial or full term, add siblings if needed, and check out securely — zero admin from your side.
Step3
Automated comms handle the poolside admin
Once a booking is confirmed, Zooza takes over: confirmations, lesson reminders, payment-due nudges, and trial follow-ups go out automatically by email or WhatsApp. Parents stay informed, you stay on the poolside, and nothing slips between enrolment and lesson day.
Step4
Track, re-enrol, and grow
Monitor attendance, stage progression, revenue and retention in real time. When a term ends, launch re-enrolment with a click — each family is offered their child’s correct next stage — and see exactly who has rebooked. Fill quiet sessions and scale your swim school with confidence.
Built for real swim-school life
Timetables & ratios: Manage terms, weekly lessons, holidays, and hard capacity per teacher-to-pupil ratio.
Make-ups: “2 per term” or your own policy for illness — fully enforced by the system.
Progression: Stages and badges per swimmer, with the right next level offered at re-enrolment.
Safety & consents: Medical notes, photo/media consent, and emergency contacts on every child profile.
Teams: Teacher access, role permissions, pool/centre managers.
Data you own: Export anytime. Cancel anytime.
Results you can expect
Less chasing on the poolside, more time teaching. Higher trial-to-enrolment rates, fewer dropped lessons, and a parent experience that keeps families swimming term after term.
FAQ – What swim schools usually ask before starting
Does Zooza work for baby swimming and parent-and-child classes?
Yes. Baby swimming is a perfect fit — the parent who books and pays is linked to the child who swims, with medical notes and consents on the profile, and ratios capped to your safe class size.
Can I track stages and badges?
Yes. Define your level structure (water confidence, stroke stages, distance badges). Each swimmer’s current stage is visible to parents, and re-enrolment offers the correct next level automatically.
How do make-ups for illness work?
Set a policy — for example, 2 make-ups per term, with cut-off times and eligible lessons — and Zooza enforces it automatically while managing waitlists so no lane goes over ratio.
Can I cap classes to my teacher-to-pupil ratio?
Yes. Each lesson has a hard capacity. Once it’s full, the booking engine offers the next available session or a waitlist, so you never oversell a lane.
Do you support Direct Debit and card payments?
Yes. Use GoCardless for Direct Debit and Stripe for cards and wallets, with monthly plans, term billing, and multi-currency support.
How does online registration work for parents?
Parents register directly on your website — no app download. They choose the stage and term, add medical and consent details, pay, and get a confirmation. You control capacity, age and stage rules, and availability. It takes under two minutes.
We run several pools / are a franchise.
Perfect. Each pool runs its own timetable, ratios and pricing while HQ keeps brand standards and combined reporting across every centre.
How long does it take to get started?
Most swim schools are live in under a week, with basic setup done in a day or two. We also offer onboarding support and a demo environment.